Call Centre Design

Sunshine Networks provides design, installation, management and troubleshooting to VoIP Call Centres.  Our call centre solution work with Asterisk or Cisco hardware and software.

We can design and provide any telephony solution your Call Centre needs. And that is just the VoIP part ! We have experience in building outbound call centres and predictive dialer systems, as well as inbound call centres with queues and music / messages on hold and queue announcements. We can integrate your Customer Relationship Management database ( CRM ) with our VoIP system, implement Click-to-Call, call efficiency reporting and many other must-have features for any modern call centre.